PRIVACY POLICY
PRIVACY POLICY
Effective Date: July 2, 2025
The Self Care Spa & Lounge (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy outlines the types of information we may collect from you or that you may provide when you visit our website (the “Website”), and how we use, maintain, and safeguard that information.
1. Information We Collect
We collect information from and about users of our Website, including:
Personal Information
Name, email address, phone number, date of birth, or other details you provide when booking appointments or filling out contact forms.Health & Appointment Information
Information related to your service preferences, medical disclosures required for certain treatments, and appointment history.Payment Information
Billing address and credit/debit card details provided through our secure third-party payment processor.Automatically Collected Data
Browser type, IP address, device type, referral URLs, and site usage behavior via cookies or analytics tools.
2. How We Use Your Information
We use your information to:
Schedule and confirm spa and wellness appointments
Communicate with you regarding services, inquiries, or promotions
Personalize your experience based on your needs and preferences
Process payments securely
Comply with applicable laws and internal operational purposes
3. Information Sharing
We do not sell your personal information. We only share data in the following cases:
With trusted third-party vendors (e.g., scheduling or marketing software) under confidentiality agreements
If required by law or to protect our rights and safety
With your consent, when necessary for services you request
4. Security Measures
We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. While no online system is 100% secure, we are committed to maintaining the highest standards of data protection.
5. Your Privacy Choices
You can:
Opt out of marketing emails or texts at any time using the unsubscribe link or by contacting us
Request to review, update, or delete your personal information by emailing us
Adjust your browser settings to manage cookies
6. Cookies and Analytics
We use cookies and analytics tools (e.g., Google Analytics) to understand how visitors use our Website. You may disable cookies in your browser settings, but doing so may affect your experience.
7. Services for Adults
Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from children under 18.
8. External Links
Our Website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites.
9. Updates to This Policy
We may modify this Privacy Policy occasionally. Updates will be posted here with a new effective date. Continued use of our Website implies acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
The Self Care Spa & Lounge
1414 N Western Ave
Chicago, IL 60622